Company News

Royal Wolverhampton partners with Zesty for Digital Outpatients

February 28, 2020

The Royal Wolverhampton NHS Trust (RWT) has partnered with Zesty to deliver a patient portal as part of their ambitious digital plans over the next five years.

Launching mid 2020, the Zesty patient portal will be introduced across all outpatient services as part of a long term partnership enabling patients to play a more active role in their care, create operational efficiencies and unlock significant cost savings.

David Loughton CBE, CEO of The Royal Wolverhampton NHS Trust commented:

“Patient portal is one of the key projects I have tasked my team to deliver in 2020 as part of our ongoing efforts to meet the NHS Long Term Plan priorities. We are partnering with the leading UK digital health companies to offer our patients the very best solutions, Babylon for integrated care, Zesty for digital outpatients to name a few. Making digital health services part of our care provision and reducing face-to-face outpatient appointments by up to a third over the next five years are both strategic objectives the Zesty patient portal can play a major role in.”

The Royal Wolverhampton NHS Trust are a major acute, community and primary care Trust providing a comprehensive range of services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire.

Sultan Mahmud, Director of Integration, Innovation and Research at RWT, said: “Following appraisal scoping of the market, in association with our patient and service user innovation group and AHSN, we decided to partner with Zesty to realise our digital ambitions. Zesty’s patient onboarding and adoption rates are industry leading, their bi-directional integration capability into several clinical systems is proven and well evidenced. Most importantly, we felt Zesty have the right attitude of wanting the best for our patients.”

The Trust is currently positioned as a strong digital leader within the Black Country, as well as nationally. They are the only organisation within the STP footprint recognised by NHSE in the top performing 16 digitally advanced trusts in the country.

Speaking about the partnership Zesty CEO, James Balmain commented: “We are excited to work with David and his team to provide our patient portal as part of their ambitions digital plans. RWT recognise the patients and communities they serve want to interact with them in many ways and that technology has an important role to play in meeting this need.”


Notes to editors

About The Royal Wolverhampton NHS Trust:

The Royal Wolverhampton NHS Trust are one of the largest acute and community providers in the West Midlands having more than 850 beds on the New Cross site. They also have 56 rehabilitation beds at West Park Hospital and 54 beds at Cannock Chase Hospital.

They are the largest employer in Wolverhampton, employing more than 9,400 staff, covering more than 350 different roles.

They are also the largest teaching hospital in the Black Country providing teaching and training to more than 130 medical students on rotation from the University of Birmingham Medical School. They also provide training for nurses, midwives and allied health professionals through well-established links with the University of Wolverhampton.

They provide services from the following locations:

  • New Cross Hospital – secondary and tertiary services, maternity, Accident and Emergency, critical care and outpatients
  • West Park Hospital – rehabilitation inpatient and day care services, therapy services and outpatients
  • Cannock Chase Hospital – general surgery, orthopaedics, breast surgery, urology, dermatology/plastic surgery and medical day case investigations and treatment (including endoscopy, rheumatology and dermatology)
  • More than 20 community sites – community services for children and adults, walk-in centres and therapy and rehabilitation services
  • Primary care – Ten GP practices have now joined us and offer extended opening hours to patients.

About Zesty

Zesty is a multi-award winning European digital health company backed by a group of international VC funds, including Mangrove Capital, LBO France and Qualcomm Ventures. We offer a suite of patient facing digital tools to healthcare providers.

Our clients are hospitals, community providers and general practice surgeries. Our apps remove the friction from everyday health related tasks, like booking and managing appointments, reading letters digitally and sharing copies of electronic medical records.

Our vision is to fundamentally change the way hospitals and community providers communicate with their patients, whilst providing tools that empower patients to take more direct control of their care.


Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.